IT & Digital Services
IT & Digital Services: a global organization supporting our brands and businesses.
At the heart of the Group's transformation
The IT & Digital Services sector supports, at global level, many strategic issues related to the Group's transformation.
Faced with new consumer expectations or new ambitions in the industrial sector, IT provides relevant solutions and supports businesses and brands in these developments: e-commerce platforms, traceability, data management, etc.
The IT & Digital sector brings together the necessary skills and creates new professions, like the Business Relationship Manager (BRM) who today plays a key role as an interface between the business need and the IT solution.
A new global organization
The establishment of a new organization for the IT & Digital Services function has facilitated the pooling of solutions and made them available to all Group employees, in more than 21 countries.
This new organization makes it possible to manage cross-functional and international projects while maintaining close connections with field staff.
Ronan Loaec, Group IT Director-Regional CIO, Americas
“As a regional team, our role consists not only in developing a regional roadmap and promoting the Group’s IT policies, but also in continuously being on the lookout for opportunities to establish synergies. For example, in the context of a project to replace an outdated solution, we are currently assessing our ability to roll out an application for launching new products under development in the USA and South America.”
Meeting challenges
The IT & digital project portfolio should both sustain ongoing business and place the group in the best position in terms of its ability to meet market requirements and consumer demand.
The challenge is to engage in IT-as-a-Service for greater efficiency, more agility and satisfied customers.
An expert testimonial
“I’m in charge of our industrial SAP competence center and lead a multifunctional team of 8 specialist consultants. The main challenge of my job is to serve our business and place my team in the best possible conditions enabling it to be effective and efficient. Our aim is to make SAP understandable, reliable and as simple as possible for users.” Aurélien Madelaine, SAP Manager
